Privacy policy

Privacy Policy

Updated on 8 October 2024

Brooks Clo ("we," "our," or "us") is committed to protecting your privacy. This privacy policy explains how your personal information is collected, used, and disclosed by Brooks Clo. This policy applies to our website and its associated subdomains (collectively, our "Service") alongside our application Brooks Clo. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

  • Cookie: A small amount of data generated by a website and saved by your web browser. It identifies your browser, provides analytics, and remembers details such as your language preference or login information.
  • Company: When this policy mentions "Company," "we," "us," or "our," it refers to Brooks Clo, registered in the Netherlands, responsible for your information under this privacy policy.
  • Country: The countries where Brooks Clo is active, currently Australia.
  • Customer: The individual or organization signing up to use the Brooks Clo Service to manage relationships with their consumers or service users.
  • Device: Any internet-connected device, such as a phone, tablet, computer, that can access Brooks Clo and use the services.
  • IP Address: A unique address assigned to every device connected to the internet, which can often identify the device's location.
  • Personnel: Employees or contractors performing services on behalf of one of the parties.
  • Personal Data: Any information that allows for the identification or identifiability of a natural person.
  • Service: The service provided by Brooks Clo as described in the relevant terms on this platform.
  • Third-party Service: Advertisers, contest sponsors, promotional partners, and others who provide content or products.
  • Website: Brooks Clo’s site, which can be accessed via this URL: https://brooksclo.com/
  • You: A person or entity registered with Brooks Clo to use the Services.

What Information Do We Collect?

We collect information when you:

  • Visit our website
  • Register on our site
  • Place an order
  • Subscribe to our newsletter
  • Respond to a survey
  • Fill out a form

This information may include:

  • Name / Username
  • Phone numbers
  • Email addresses
  • Mailing addresses
  • Billing addresses

How Do We Use the Information We Collect?

The information we collect may be used in the following ways:

  • To personalize your experience (your information helps us respond better to your individual needs).
  • To improve our website (we continually work to improve our website offerings based on your feedback).
  • To improve customer service (your information helps us respond more effectively to customer service requests and support needs).
  • To process transactions.
  • To administer a contest, promotion, survey, or other site feature.
  • To send periodic emails.

When Does Brooks Clo Use End User Information from Third Parties?

Brooks Clo collects End User data necessary to provide services to customers. End users may voluntarily share information on social media websites. If you provide such information, we may collect publicly available information. You control what social media platforms make public by adjusting your privacy settings.

When Does Brooks Clo Use Customer Information from Third Parties?

We may receive some information from third parties when you contact us. For example, when you submit your email address to become a Brooks Clo customer, we receive information from third-party providers who conduct fraud detection for us.

Do We Share the Information We Collect with Third Parties?

We may share personal and non-personal information with:

  • Advertisers
  • Contest sponsors
  • Promotional and marketing partners
  • Current and future affiliated companies and business partners

If involved in a merger or other reorganization, we may also transfer your information to our successors.

We may engage trusted third-party providers to perform functions and services, such as:

  • Hosting and maintaining our servers and website
  • Database management
  • Email management
  • Payment processing
  • Customer service and order fulfillment

These providers may access personal information to perform their services.

Where and When is Information Collected from Customers and End Users?

We collect personal information you submit to us. Additionally, we may receive personal information from third parties as described above.

How Do We Use Your Email Address?

By submitting your email, you agree to receive emails from us. You can unsubscribe anytime by clicking the opt-out link in any email. We do not send unsolicited commercial emails. If you submit your email through another method, we may use it as stated in this policy.

How Long Do We Keep Your Information?

We keep your information only as long as necessary to provide Brooks Clo to you. When no longer needed, we will remove or depersonalize your information.

How Do We Protect Your Information?

We use a secure server, and all sensitive information is transmitted via Secure Socket Layer (SSL) technology. Information is encrypted and accessible only by authorized personnel. However, we cannot guarantee the absolute security of your information.

Could My Information Be Transferred to Other Countries?

Information collected via our website may be transferred to and viewed worldwide, including locations without general data privacy laws. By using our Service, you consent to the cross-border transfer of your information.

Is the Information Collected Through the Brooks Clo Service Secure?

We take steps to protect your data, but no system is foolproof. While we use reasonable efforts, we cannot guarantee absolute security.

Can I Update or Correct My Information?

You have the right to request updates or corrections to your information. Contact us to (1) update or correct your data, (2) change preferences, or (3) delete your account. We may verify your identity before making updates.

Personnel

If you are a Brooks Clo employee or applicant, you may update or correct your information. Updates will not affect data shared with third parties prior to these changes.

Sale of Business

We reserve the right to transfer information in the event of a sale, merger, or other transfer of assets.

Affiliates

We may share information with our Corporate Affiliates. Any shared information will be treated per this Privacy Policy.

Governing Law

This Privacy Policy is governed by Australia’s laws. Your use of the website may be subject to other local, state, national, or international laws.

Your Consent

By using our website, registering an account, or making a purchase, you consent to our Privacy Policy.

Links to Other Websites

Our Services may link to external websites. We are not responsible for their content, accuracy, or privacy practices.

Advertising

This website may contain third-party ads and links to other sites. These ads do not constitute endorsements. Brooks Clo takes no responsibility for the quality of the products or services offered in ads.

Cookies for Advertising

These cookies collect information about your online activity to make ads relevant and effective. Blocking cookies may affect site functionality.

Children’s Privacy

If under 13, you may only use our website with parental consent.

Changes to Our Privacy Policy

We may update this Privacy Policy as necessary. Continued use of our Service constitutes acceptance of changes.

Third-Party Services

We may display third-party content or provide links. Brooks Clo assumes no responsibility for third-party services.

Contact Us

Don’t hesitate to contact us with questions: